SKU: 6074632C5-S
Returns and refunds
We want every purchase on Bulla.Store to be simple and satisfying. If you change your mind, you can request a return within 14 days of delivery of your order, subject to the conditions set out below.
RETURNS WITHIN ITALY
For items with a discount of less than 45%, the first return for the order is free of charge.
You may also request a size or colour exchange, subject to item availability.
Any additional returns relating to the same order will incur a €10 return service fee.
For items with a discount of 45% or more, the return service fee is €10 and exchanges are not available. You may still return the item and request a refund within the applicable return period.
If an order contains items with different discount levels and the same return shipment includes at least one item with a discount of 45% or more, a €10 return fee will apply.
INTERNATIONAL RETURNS
For orders delivered outside Italy, the return service fee is €30, regardless of the discount applied to the items.
For international orders, exchanges are not available. You may still return the item and request a refund in accordance with the applicable conditions and consumer protection rules.
HOW TO MAKE A RETURN
To request a return, use the “Create your return” section included in the emails sent by Bulla.Store regarding your order and delivery.
Click the dedicated button and follow the guided procedure to arrange the return shipment.
Where a return service fee applies, €10 for Italy or €30 for international orders will be deducted directly from the amount to be refunded.
If you prefer to arrange the return shipment yourself, you may use a tracked shipping service at your own expense.
In this case, please notify us in advance at info@bulla.store and provide:
- your order number;
- the tracking number;
- the courier used.
This will allow us to correctly identify your shipment when it arrives at our premises.
CONDITION OF RETURNED ITEMS
Please return all items with care and complete with their original tags, accessories and packaging.
For footwear, we recommend trying the item on a clean surface only and using protective outer packaging for the return shipment. Please do not apply shipping labels or adhesive tape directly to the original shoe box.
The customer is responsible for any decrease in the value of the product resulting from handling beyond what is necessary to establish its nature, characteristics and fit.
For sealed products which, for hygiene or health protection reasons, are not suitable for return once opened, any exclusions provided for by applicable law will apply.
REFUNDS
Once the return has been received at our premises, we will process the refund using, unless otherwise agreed, the same payment method used for the original purchase.
Refunds will be processed within the time limits provided for by applicable law. Where permitted, the refund may be withheld until the returned goods have been received or until the customer provides evidence that they have been sent back.
In the event of a full withdrawal from the order, any initial standard delivery charges will also be refunded where required by law. Any additional costs resulting from the customer's choice of a more expensive delivery method than the standard option offered will not be refunded.
In the event of a partial return, the original shipping charges will not be refunded where the remaining part of the order is kept by the customer.
FAULTY, NON-CONFORMING OR INCORRECTLY SHIPPED ITEMS
If you have received an item that is faulty, does not correspond to your order or was shipped incorrectly, please contact our Customer Care team before returning it.
In these cases, the necessary return shipping costs will not be charged to you, and we will assist you with the return process.
NEED HELP?
For any information regarding returns, exchanges or refunds, please contact our Customer Care team:
Email: info@bulla.store
Phone: +39 0523 606215
Giacca tecnica da uomo Haglöfs ROC Flash Down Hood progettata per attività in montagna e condizioni fredde, con una costruzione leggera e ad alto isolamento. Il tessuto esterno Pertex® Quantum in poliammide riciclata offre protezione da vento e condizioni variabili mantenendo una buona traspirabilità, mentre il trattamento DWR privo di fluorocarburi contribuisce a migliorare la resistenza all'umidità.
L'isolamento combina piumino H Down Gold con Fill Power 700 CUIN, composto per l'85% da piumino d'anatra e per il 15% da piuma, con pannelli isolanti Mimic Silver in poliestere riciclato nelle aree maggiormente soggette a sfregamento. La trapuntatura sfalsata è studiata per ridurre i punti freddi e distribuire il calore in modo più uniforme.
Il cappuccio regolabile è compatibile con il casco ed è imbottito in piuma. La costruzione include collo alto con protezione per il mento, zip frontale centrale a doppio cursore con patta interna imbottita, due tasche laterali con zip e una tasca interna sul petto con chiusura a zip. Il fondo è regolabile e presenta un taglio posteriore più lungo per aumentare la copertura, mentre i polsini elastici sono nascosti all'interno.
Caratteristiche
- Modello da uomo
- Modello ROC Flash Down Hood
- Tessuto esterno Pertex® Quantum
- Poliammide riciclata
- Trattamento DWR privo di fluorocarburi
- Imbottitura H Down Gold
- Fill Power 700 CUIN
- Imbottitura 85% piumino d'anatra e 15% piuma
- Isolamento Mimic Silver in poliestere riciclato
- Trapuntatura sfalsata per ridurre i punti freddi
- Cappuccio regolabile compatibile con il casco
- Cappuccio imbottito in piuma
- Collo alto con protezione per il mento
- Zip frontale a doppio cursore
- Patta interna imbottita lungo la zip
- Due tasche laterali con zip
- Tasca interna sul petto con zip
- Fondo regolabile
- Fondo posteriore allungato
- Polsini elastici nascosti
- Colore True Black
Composizione
Tessuto esterno: 100% poliammide riciclata
Fodera: 100% poliammide riciclata
Imbottitura: 85% piumino d'anatra, 15% piuma
Isolamento sintetico: 100% poliestere riciclato
